Via MyGuichet.lu, you can:
- submit a first application for child benefits ;
- activate the eDelivery service for parental leave and family benefits;
- change the bank account number used for the payment of family allowances and parental leave benefits;
- submit supporting documents electronically (no authentication required).
Please note: Before accessing the online services, users must have an activated LuxTrust product.
A LuxTrust device can be purchased and activated on the following website: LuxTrust.
For cross-border workers, it is also possible to log in to MyGuichet using an electronic identity card. Information about this procedure can be found on the MyGuichet website at the following links:
• Registration with MyGuichet
• Login via eIDAS for cross-border workers
Why activate eDelivery on MyGuichet?
By activating the eDelivery service, you can:
- receive your documents immediately, without waiting for postal delivery;
- access all your documents in a centralized and secure space;
- benefit from a simple, free service that is available online at any time.
Thanks to eDelivery, you save time, gain faster access to your administrative documents, and adopt a more practical and environmentally friendly approach by reducing paper consumption.
Find all documents available via eDelivery here.
Explanation of procedures via MyGuichet.lu
To complete your procedures online, the process through MyGuichet works as follows:
- Log in
Log in to MyGuichet.lu using your LuxTrust credentials or your electronic identity card (eID). - Choose the procedure
Select the administration or service you need. - Complete the form
The form is designed to be simple and user-friendly and guides you step by step throughout the procedure. Fill in the required information and attach the necessary documents. - Submit the application
Review your information and submit your application online.