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  1. Right of appeal

    Procedures and forms

    If you do not understand a decision or information sent to you, you can contact the CAE directly by telephone or electronically. Our staff will be happy to help you. Only a presidential decision (with a signature and the mention...

  2. Electronic submission of documents

    Procedures and forms

    Sending documents electronically is only possible for already existing files for which a proper application has already been submitted to the CAE. You can attach your supporting documents at the end of the procedure via the "add a document" button...

  3. Change of situation

    Procedures and forms

    Your are separating If your couple (married, civil union or cohabiting) is separating, you must notify the CAE immediately. Benefits will be paid to the person with whom the child has his or her legal domicile and effective and continuous...

  4. Electronic counter

    Procedures and forms

    First application for child benefits Activation of e-delivery for family benefits and parental leave. This procedure allows you to receive certain official documents in electronic format (eDocuments), in your personal space on MyGuichet.lu. Currently, these documents cover: birth...

  6. Forms

    Procedures and forms

    Family allowance Application for family allowance (french / german) Application for special supplementary allowance (disabled child) (french / german) Medical certificate (to be attached to the application for special supplementary allowance) (french / german) Application for prenatal allowance (french / german) Application for birth...

  7. Request for a payment certificate

    Procedures and forms

    Please note that: - no more CAE payment certificate is required by the communes to apply for the ‘chèque-service accueil’ (CSA) - no more CAE payment certificate is required by the CEDIES for residents in Luxembourg and France. - the CAE does...